FitProper

Reports and Surveys

Here you will find reports and surveys jointly developed by Fit & Proper and ZonaBancos.com

Fit & Proper and ZonaBancos.com elaborate reports and surveys on aspects of the banking industry, with the aim of addressing the main strategies, players, market share, trends, behaviors and banking new business taking place in Argentina, as well as evaluating users' preferences regarding various banking products and services:
Report: Social networks and online reputation of financial institutions
Date   Description   More Info.
January 2017   This report analyzes the use of social networks by bank customers and the impact (opportunities, weaknesses and challenges) generated in the online reputation of Argentine financial institutions.  

Survey: Home Banking and Mobile Banking Use in Argentina
Date   Description   More Info.
November 2016   The objective of this survey is to relay data on the use of the self-service electronic channels known as Home Banking (or e-Banking) and Mobile Banking, in order to to identify financial institutions client behavior parameters.  

Report: Alternative digital channels for financial institutions in Costa Rica
Date   Description   More Info.
October 2016   This report analyze the situation of alternative digital channels as well as the related regulation, opportunities and challenges for Costa Rican financial institutions. It also addresses the FinTech ecosystem at international and local levels.  

Report: Alternative digital channels for financial institutions in Argentina
Date   Description   More Info.
August 2016   This report analyze the situation of alternative digital channels as well as the related regulation, opportunities and challenges for Argentine financial institutions. It also addresses the FinTech ecosystem at international and local levels.  

Report: Premium Banking Market
Date   Description   More Info.
May 2016   This report analyzes the market for premium banking in Argentina. It includes interviews with banks' representatives and a market research based on the information available on each bank's website and its tariffs.  

Survey: ¿Which is the best bank in Argentina?
Date   Description   More Info.
February 2016   The aim of this survey is to identify what issues are most important when choosing a bank, in order to determine financial institutions customers and potential customers behavior trends and parameters.